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Each customer’s request is different from the logistics process impact on the production perspective. We always recognize which conditions should be applied to avoid stopping production. Antra ID can guarantee 1 hour reaction time for some very critical solutions.
A human-based help desk where our well-experienced colleagues can give you the answer immediately. During working days, we can provide excellent help-desk services for five days, even on 7/24.
We arrange critical training for all the necessary knowledge to our clients for the operation of our systems and equipment or the further development of the related system.
With in-person service available, our expert technicians provide diagnostics, maintenance, warranty, and repairs for nearly all products running and supporting the material handling products; otherwise, it will cause downtime in production, and every stop or mistake will cost a fortune!
Before you throw away the broken device and repurchase a new one, make sure it can be repaired and used again like new! The financial savings are massive!
Antra ID provides a 3-level service and maintenance service (Level 1 – 3), under which frame we repair your accidentally damaged or broken equipment, even in 7/24 conditions.
Our team of highly qualified and experienced experts will regularly pick up non-functioning products, carry out a detailed diagnosis and immediately let you know which devices can be repaired and which not.
You will have a detailed overview of when you will receive the repaired device and how the warranty further covers it.
You don't have to wait several months for a new part, which is common in today's situation of broken supply chain and a critical shortage of parts. Moreover, thanks to the repairs, you are not creating electrical waste which is difficult to recycle.
We mainly provide peace of mind and significant financial savings to our customers by taking care of the equipment. All devices are regularly submitted to Antra ID service technicians, who review each piece and provide feedback on each machine.
To ensure that logistics efficiently support operational procedures, they must, first and foremost, be continuously available. This is where the service excellence team comes in, providing support with preventive maintenance.
Our highly qualified professionals ensure compliance with service intervals and reliably preventively check and repair mobile devices, printers, and cameras regularly to prevent any unexpected downtime and secure the running of the warehouse and production.
Our expert colleagues perform measurements on the given systems and equipment. Based on the results, they do the necessary repairs, and the damaged or broken components are replaced.
Antra ID Kft. Service professionals also detect the initial signs of damage and know which preventative measures to take. This enables consequential damage to be reduced and unnecessary repairs to be avoided.
Regular servicing also reduces operating costs and increases the value of the devices. Antra ID offers customized service packages to fit specific customer requirements, from one-off repairs to full-service contracts.
Our highly qualified professionals ensure compliance with service intervals and reliably preventively check and repair mobile devices, printers, and cameras regularly to prevent any unexpected downtime and secure the running of the warehouse and production.
Our expert colleagues perform measurements on the given systems and equipment. Based on the results, they do the necessary repairs, and the damaged or broken components are replaced.
Antra ID Kft. Service professionals also detect the initial signs of damage and know which preventative measures to take. This enables consequential damage to be reduced and unnecessary repairs to be avoided.
Regular servicing also reduces operating costs and increases the value of the devices. Antra ID offers customized service packages to fit specific customer requirements, from one-off repairs to full-service contracts.